Example Imaging Service Annual Training Needs Analysis

Before you deliver any training, you should understand what training and awareness is needed to ensure that your staff have an appropriate level of understanding.

All staff working in a health and care organisation need some understanding of information governance (IG) and cyber security. The level will vary depending on the staff member’s role, for example:

• a staff member with routine access to employee or confidential health and care information needs to understand how to protect and handle it appropriately to ensure it is accurate and available when needed
• researchers and senior health professionals need a more advanced understanding of what they can and cannot lawfully do with confidential health and care information
• a staff member using a digital device such as a PC, tablet or smartphone needs to be aware of their responsibilities to protect information from cyber risks - this includes staff working in areas such as facilities and estates
• a staff member who unintentionally comes across confidential information, for example by overhearing a conversation or seeing sensitive details displayed in a work area, needs to understand how to respond appropriately
• staff members whose roles require additional data security and protection training such as information governance staff or data protection officers

The process of deciding the level of understanding that different staff groups need to have, and the training that is best suited to achieving it, is known as a training needs analysis (TNA). You can use any appropriate method for your analysis and record it in any format you choose.

Conducting a TNA allows your organisation to:

• assess the level of training appropriate for each staff group
• plan resources needed to deliver training
• deliver role-specific training
• identify and address potential gaps in the delivery of training

More information available here