SCoR Talk

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Friday, May 17, 2013

No talent, no business!

Sarah Milburn National Radiology Managers Conference 2013

Sarah Milburn of Philips Healthcare talks talent

Success is all about your talent – having the right people, with the right skills and behaviours, in the right place at the right time, doing the right thing, learning and developing in the right way.

This is easier said than done, particularly if you’re employing sonographers. Fortunately, Sarah Milburn, Talent Manager UK and Ireland for Philips Healthcare, imparted some useful hints and tips during her presentation at the 2013 National Radiology Managers Conference earlier this month.

Sarah began her presentation with a video which encapsulates how dramatically the world has altered.

“I don’t think we can deny that we're living in era of unprecedented change," she told delegates. "To stand still we have to evolve, otherwise we go backwards."

Sarah set out just some of the challenges imaging providers face when it comes to attracting, retaining and developing talent:

• An ageing highly experienced workforce about to retire
• The war for talent
• Globalisation and brain drain from UK
• Financial challenges
• Variability of service
• Greater life expectancy, demanding more complex skills and care

“You need to be able to maximise the potential talent which exists in your organisation to address these complexities and challenges. Only you can do this. Nobody knows your business better than you.”

Overcoming the talent challenge

Talent management is not about paying a better salary or just offering tea and sympathy. Sarah recommends defining a talent strategy that aligns with the organisation’s strategy, and asking ‘what will the business look like during the next three years?’

The importance of strategic workforce planning was highlighted and Sarah went on to say that the information gathered during planning can be used to drive succession plans, recruitment strategies and learning and development agendas.

Sarah explained that an integrated approach to talent management touches many areas, including capability and competence management; managing careers; performance management; succession planning; leadership development; reward and recognition; and learning and development.

“What’s your plan for ensuring that your biggest strategic asset – your people – are going to meet your business needs?” asked Sarah. “You have to have a plan!”

Download Sarah's presentation here.

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