Module 1: Maintaining positive relationships

Watch this short lecture below by Sophie Harrison-Moody about maintaining positive relationships in the workplace.

By the end of this session, you should be able to:

  1. Be aware of interactions with others in the workplace
  2. Identify the types of relationship formed
  3. Examine steps to ensure that these remain positive

To summarise, the lecture comprises:

  • Types of relationships in the workplace
  • Features of positive relationships
  • How positive relationships are formed
  • Barriers to positive relationships

Now that you have completed this session, the next Module will look at handling negative, racist and aggressive behaviour

Module 2: Encountering negative behaviour

Continue here