Module 5: Common language problems

By the end of this session, you should be able to:

1. Understand what clear communication is
2. Identify common language problems you may encounter in the workplace

To summarise, the lecture comprises:

• Common language problems: idioms, synonyms, local dialects, manners
• Understanding different British accents

You have now completed all the modules. If you wish, you can also view the three managers' modules