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- The joint response of the Society of Radiographers and the College of Radiographers to the Final Report of the Independent Inquiry into care provided by Mid Staffordshire NHS Foundation Trust
- 9.0 Enhancement of the role of supportive agencies (recommendations 91 – 108) and Effective complaints handling (recommendations 109 – 122)
9.0 Enhancement of the role of supportive agencies (recommendations 91 – 108) and Effective complaints handling (recommendations 109 – 122)
9.1 We offer no specific comment on these recommendations. We are very happy to endorse them.
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- Executive Summary
- Table of completed, on-going and future actions
- 1.0 Introduction
- 2.0 Accountability for implementing the recommendations (Recommendations 1-2)
- 3.0 Patients as the priority and putting patients first (Recommendations 3 – 8)
- 4.0 Fundamental standards of behaviour (Recommendations 9 – 12)
- 5.0 A common culture throughout the healthcare system – an integrated hierarchy of standards of service (recommendations 13 – 18)
- 6.0 Responsibility for, and effectiveness of, healthcare standards (recommendations 19 – 59)
- 7.0 Responsibility for, and effectiveness of, regulating healthcare systems governance – Monitor (recommendations 60 – 86)
- 8.0 Responsibility for, and effectiveness of, regulating healthcare systems governance – Health and Safety Executive (recommendations 87 – 90)
- 9.0 Enhancement of the role of supportive agencies (recommendations 91 – 108) and Effective complaints handling (recommendations 109 – 122)
- 10.0 Commissioning for standards (recommendations 123 – 137)
- 11.0 Local scrutiny; Performance management and strategic oversight; Patient, public and local scrutiny (Recommendations 138 – 151)
- 12.0 Medical training and education (recommendations 152 – 172)
- 13.0 Openness, transparency and candour (recommendations 173 – 184)
- 14.0 Nursing (recommendations 185 – 213)
- 15.0 Leadership (recommendations 214 – 221)
- 16.0 Professional regulation of fitness to practise (recommendations 222 – 235)
- 17.0 Caring for the elderly (but applicable to all patients) (recommendations 236 -243)
- 18.0 Information (recommendations 244 – 272)
- 19.0 Coroners and inquests (recommendations 273 – 285)
- 20.0 Department of Health leadership (286-290)
- 21.0 Summary
- References
- Appendix 1: Society of Radiographers/College of Radiographers: Learning the Lessons from the Francis Working Group
- Appendix 2: Patient Safety and the Society of Radiographers and the College of Radiographers:
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