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Appendix 4: Information from Scotland on DNAs

Case studies

http://www.scotland.gov.uk/Publications/2008/02/25091928/12 http://www.scotland.gov.uk/Publications/2007/03/22084426/37

“Patient Focussed Booking Implementation Guide” (2006)

http://www.scotland.gov.uk/Publications/2006/05/08092113/6

“Managing waiting times: a good practice guide”.

http://www.scotland.gov.uk/Publications/2003/09/18035/25476

(all Web links accessed 19th July 2015)

Publication history

First published March 2013

Updated weblinks and information July 2015

Updated weblinks and information May 2018

 

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