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BAME cancer patients asked to give feedback

22 November, 2017
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NHS England is encouraging more people from black, Asian and minority ethnic (BAME) backgrounds to give feedback on their experience of cancer treatment because their views are currently under-represented.

BAME patients are less likely to comment, with only 50% of those from ethnic groups taking part in the most recent cancer survey.

The NHS is directly targeting 75,000 people, many from BAME backgrounds who were selected to take part in the Cancer Patient Experience Survey after treatment but have not yet completed their questionnaire.

Acting on information from focus groups with BAME communities and previous research, NHS England is making it clear in the distribution of leaflets that patient information is handled securely and published anonymously as well as trying to ensure that people have access to a translator if English is not their first language.

Lord Victor Adebowale, an NHS England board member, said, “Cancer does not discriminate in who or how it affects people and neither should our services or our responses to people living with cancer.

“The NHS needs to know more about the experience of black, Asian and minority ethnic people who have cancer treatment in order to ensure services understand their needs.”

The survey is not the only way to give feedback on cancer treatment so people who are not invited to take part can find out about the other opportunities to make comments and observations.

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