Responsibilities

The role responsibilities and duties performed by clinical support workers after training are shown

AreaRole responsibilities
Provide care for patients in the clinical imaging environment
  • Decontaminating and cleaning dedicated imaging equipment, accessories and environment
  • Ensuring their own safety in restricted and controlled areas (radiation safety, magnetic field safety) and being aware of the safety of others
  • Managing blood and body fluid spillsMaintaining sharps bins/disposal according to protocol
Manage stock and consumables in an imaging department
  • Checking deliveries, completing paperwork and store correctly using service-defined stock rotation methods
  • Following systems to manage linen, stock and non-stock items
  • Maintaining stock and equipment within imaging rooms
  • Managing stock expiry dates in imaging rooms and storage areas, including contrast agent
  • Escalating stock issues and shortages
Manage data relevant to the clinical imaging environment
  • Recognising different referral, appointing and reporting systems for patient pathways, for example emergency department patients, GP referrals, outpatients, and in-patients
  • Inputting, accessing or amending patient and other data (such as audit data) on radiology management systems, portering systems, picture archive and communication systems (PACS)
  • Checking availability of reports/images (previously printing and sending reports)
Documentation
  • Managing patient documentation, such as correspondence, patient notes, pre-examination paperwork, patient images
Communicate appropriately with patients, other support staff, radiographers, sonographers, nuclear medicine technologists, radiologists and the wider imaging team
  • Understanding and recognising roles and responsibilities within the clinical imaging team
  • Liaising with ambulance services and porters; supporting patient transfers
  • Taking messages, answering or referring queries
  • Meeting and greeting patients and relatives
  • Initial confirmation of patient identity
  • Identifying requirements for translator/hearing or other support service
Provide care for patients in the clinical imaging environment
  • Assisting patients with dressing and undressing appropriate for each examination • Acting as chaperone
  • Providing comfort to patients
  • Assisting with patient flow, moving patients from waiting areas to examination suites
  • Responding to a poorly patient and providing assistance for those in distress or needing support, for example basic life support, supporting toileting, providing vomit bowls, maintaining patient privacy and dignity
  • Providing refreshments or aftercare for patients, as required
Support specific examinations within diagnostic imaging
  • Preparing equipment for identified examinations (cleaning, moving and checking items, for example patient observation equipment, vacuum suction devices, oxygen cylinders/supplies)
  • Preparing non-prescription contrast agents for oral/rectal examinations, such as barium sulphate solutions or MRI rectal agents
  • Preparing equipment for a basic trolley setting
  • Assisting practitioners in setting up the aseptic or clean area
  • Clearing trolleys/equipment post aseptic/clean procedure
  • Checking emergency equipment availability and function • Providing support for manual handling